We are a Gold Sponsor at this years Digital Workplace Conference

This is Australia’s largest SharePoint/Office 365 event – nowhere else is there such a concentrated group of industry professionals expert in SharePoint, Office 365 and related technologies. This conference is all about exploring the benefits and solutions of how we can improve digital capabilities in our workplace

There are over 30 breakout sessions distinctly tailored to audiences interested in Thought Leadership, Business Productivity, Case Studies and Technical streams. This allows us to deep-dive into some topics, and learn first-hand how others are successfully using products and solving challenges.

K2 is a Gold Sponsor at this years event. Join us on Day 1 (23rd August) at 2pm for our case study presentation.

Driving Digital Transformation in the real world 

During this this session, we will be showcasing a case study of work that we completed for a large Commonwealth Department. By implementing K2, The Department provided greater productivity and efficiencies through the automation of high-frequency work steps, actions, procedures and processes.

Episode 19: Combining K2 forms, workflow with Office 365, Microsoft Flow and DocuSign

 

 

 

Experience an all-encompassing demonstration that goes from electronic forms to document management into contract management with electronic signatures and business process spanning multiple systems.

Capability highlights:

  • Anonymous eForms against Office 365 lists
  • Workflow process spanning different systems and users Document generation and online authoring
  • Multi-stage review and approval of both eForm data and document
  • Seamless DocuSign integration into business process


Audience relevance:

Anyone dealing with document approvals, contract management, letters of engagement, recruitment, employee on-boarding, digital transformation in general Departments: HR, Legal, Finance, IT, Operations

The Forrester Wave™: Digital Process Automation Software, Q3 2017*.

We’re pleased and proud to share that K2 has been positioned as a Strong Performer in The Forrester Wave™: Digital Process Automation Software, Q3 2017*.

At K2, we are relentlessly focused on our mission to enable every organisation to automate the processes that move work between people, systems and machines, and we believe that our relentless focus on this vision is what helped us get this result.

The K2 process automation platform provides customers the ability to build enterprise-ready apps and scale those apps, or the number of apps needed, to automate processes across organisations. Thousands of companies around the world have been using the K2 platform to build hundreds of thousands of applications, from loan origination for banking to employee onboarding and expense management, and many more. We are only getting started, and with our continual technological advancements, we will be supporting our customers in their growth journey with K2.

It should be no surprise that we fundamentally believe in the power of process automation to transform businesses. And it is the disruption of transformation that so many businesses are trying to navigate today. We’re entering a new era in digital transformation. An era in which process automation is accelerating to enable the ability for a business to react quickly and get to market with solutions faster than ever before. The speed of the consumer is making this more critical than ever, as the slower a business moves the faster customers leave for new solutions. In research conducted by Harvard Business Review, respondents don’t just see disruption as likely – they believe it is imminent. 28-percent of respondents said their industry has already passed the digital inflection point, while another 56-percent said they expect it to happen by 2020. In addition, 47-percent of respondents believe their traditional business model will be obsolete by 2020. But, that doesn’t mean you should fear as 86-percent view digital disruption more as an opportunity than as a threat to their business.

These are fascinating statistics as it’s clear that business transformation is reaching a fever pitch and the majority of businesses are recognizing the need to utilize more technology to offer more services, get to market faster and operate more efficiently. In many cases, a foundational pillar of these strategies is focused on automation, particularly the automation of business processes across an organization.

But, getting there isn’t easy. IT departments are strained with limited resources and application backlogs are only growing. If this sounds familiar, you may be wondering how in the world you’ll find the time to automate your business while also looking after all the demand the business is putting on IT in the first place. That’s where the beauty of a platform comes in, which enables you to build both deep mission-critical applications and the ability to build and deploy many applications quickly. Precisely what we believe a process automation platform should enable you to do, if it has all the necessary elements.

A process automation platform has several interconnected components and features that define its usability and feasibility. These attributes impact accessibility to people, data and the ability to work effectively. These attributes include:

  • Integration: Connecting people, systems and devices in real-time and continually extending to support new third-party data connectors to avoid being locked into an ecosystem. Visually configurable connectors to industry leading solutions or rich service API connectors and SDKs to connect to virtually anything (IoT and RPA).
  • Forms: Robust, intuitive, reusable and flexible user experience for collecting and integrating information into your automated processes or to be used for data and trend analysis on any device, wherever they may be, even on third-party hosted solutions.
  • Workflows: That can be designed by developers and Citizen developers alike to easily automate legacy as well as next gen processes (RPA, IoT, AI integrated) that are agile, intuitive and comprehensive.
  • Mobile: Empower and support a mobile workforce by enabling action-on-the-go, online or offline on any devices in a secure manner.
  • Pre-built Apps: Templates and commonly used applications that incorporate all the key elements of a process (Forms, Workflows and data integration) and yet, can be customizable for specific business needs.
  • Deployment: A choice of rapidly building business process apps in the cloud or on-premises.
  • Security & Governance: Robust management portal, role-based access controls for all assets and applications, with priority to industry standard compliance and security.
  • Analytics: Data-driven decisions enabled with out-of-the-box process reports as well as integration into third-party reporting tools such as Microsoft Power BI or Tableau.

The combination of all these attributes form the key differentials of the K2 platform that enables you to build and collaborate on a single, complex application, and then rapidly scale across all enterprise processes. This makes it possible for process automation to not only happen within your business, but to scale across an organisation without the need of more technical resources. It’s happening today as K2 has been found to reduce application development time by 78% with ROIs of over 466%. That’s massive time savings and incredible business benefits as a result.

We also believe that all of these ingredients helped us receive the highest scores possible in the Forrester Wave in the following criteria: Smart forms and user experience, Process and Flow Design; Low-code/No-code, Mobile Engagement, API Support, Data Virtualization, Analytics, Integrations, Guiderails and Governance, Lifecycle Management, Enterprise Scalability, Digital Workplace, Ease of implementation, and Geographic presence. And while we’re very proud of that, our work is not done. We fundamentally believe that as a company we’re only just getting started and there is much more we will enable in terms of technological advancements of our platform.

We have many exciting updates coming this year, please stay tuned to our blog and our website as you won’t want to miss what’s next.

*A Forrester login is required to view and read the full report.

Episode 18: Driving Better Customer Experience (CX) with Process

 

With your own Customer Experience (CX) in mind, I would like to challenge you to think about what happens in your organisation when your customers perform the following actions:

  • Click the ‘pay’ button on your app.
  • Fill out a form on your website.
  • Call your customer call centre with a billing query.
  • Report a fault and request a technician.
  • Submit a claim
  • Send an email
  • Send a fax. (Yes, fax machines they still exist)

In this video we will apply process to an inbound email scenario to demonstrate how we can improve the end to end customer experience and provide visibility, tracking and real time notifications to customers and employees.

Rapid and Robust App Development – You don’t have to Choose!

Successful, intuitive process applications that actually affect change are the objective.

But, so is getting them done in less time, with less money. Traditional BPM software with custom coding yields powerful results, and are often time-consuming and expensive to implement and maintain. Low code tools are touted as an answer to these problems, but can limit application scope, scale and security.

In this infographic, you’ll learn how K2 brings together the best of both BPM and low code to provide a platform that empowers IT to build process automation solutions

Webinar 17: Digital Transformation with HP Records Manager (TRIM) and Office 365

 

Are you finding it difficult to manage digital record keeping whilst trying to support users to adopt the practices?

Applying retention policies to content in SharePoint Online remains a massive headache for records managers.

Imagine the benefits of being able to expose a digital form inside the easy to use SharePoint Online [Office 365], whereby having the ability to capture data and attach documents in real time, save the data directly to HP Records Manager in order to comply with all record keeping practices?

Too good to be true? Think again.

In this scenario we will demonstrate a K2 form embedded into SharePoint, attaching documents directly from HPRM (TRIM), generating PDF documents, creating records in HPRM.

Episode 16: From Cloud Productivity to Enterprise Business Apps

 

During this presentation, Igor will be showcasing the K2 workflow process showing the list of technology use in an account on boarding scenario.

During the video, Igor will be demonstrating a technology fuelled new staff on-boarding process using the following technologies:

• Microsoft Yammer
• Microsoft Planner
• Microsoft SharePoint
• Microsoft Dynamics 365
• Microsoft Flow
• DocuSign

General Data Protection Regulation (GDPR) – Opportunity or Threat?

The General Data Protection Regulation (GDPR) has been finalised by the European Union and will come into effect from May 2018. It replaces all data protection legislation in European Union (EU) member states such as the Data Protection Act 1998 (DPA) in the UK.

The GDPR includes new and improved privacy rights for individuals within the EU, such as “the right to be forgotten”. The new obligations relate to the collection, use and transfer of consumers’ personal data. The official interpretation of Personal Data is “any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details, and posts on social networking websites, medical information, or a computer’s IP address.”

But why now – it doesn’t come into force until the middle of 2018?

You may think that with over 12 months still to go, it’s plenty of time to put something in place, but this is not a small issue that can be overlooked. The new regulation introduces severe penalties for breaches of the GDPR with legislators able to impose fines of up to €20 million or 4% of an organisation’s global annual turnover in order to ensure compliance. That’s a lot of money.

Don’t we already have something similar in each countries own Data Protection Acts?

The GDPR will require organisations to have a legitimate reason for processing personal data. Consent can be given by a written, electronic or oral statement. This could include the data subject ticking a box when visiting a website or choosing technical settings for social network accounts. Importantly, pre-ticked boxes or inactivity will no longer equal consent. The remit of the GDPR goes a lot further than existing Data Protection legislation in other countries.

In an interesting development, individuals will now be able to request that their personal data is erased by the organisation and no longer processed. This is called the ‘right to be forgotten’).

If I am in the UK then Brexit will save me, won’t it?

Although the UK is in the process of leaving the EU, the triggering of article 50 will take 2 years to complete. So the UK will still be a member of the EU in May 2018 and all UK organisations will almost certainly have to implement these regulations. As this is also a ‘common-sense’ piece of EU legislation, there is no reason to suspect it will be repealed as and when Brexit does come into force. It really isn’t worth taking the chance.

So how do I find out more? What should I do next?

Fortunately, there is plenty of professional help and guidance available and some forward-thinking organisations, such as Deloitte, with the GDPR Consent Management Framework based on K2, have developed easy to implement solutions that can take away the headache based on sound legislative principles.

Deloitte and K2 will be running a series of events, webinars and seminars, on the topic of GDPR and how to solve the challenge and we look forward to sharing the skills and knowledge we have gained already. The threat of fines is all too real, however the chance to protect citizen’s personal data once and for all presents us with an opportunity too good to miss.

If you would like to learn how K2 and Deloitte can help your security, regulatory and privacy teams grasp the action plan necessary for GDPR compliance join our “The General Data Protection Regulation (GDPR) Deadline is Coming – Get an Action Plan!” webinar with Bart Eynatten, Senior Manager in Analytics and Information Management at Deloitte on June 7th.

Take action now and register today!